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While I genuinely enjoy getting comments, suggestions, and, I suppose, bug reports, I cannot reply to every message that I receive. This web site gets about 35,000 readers every day, about one milion readers per month, so I get a lot of email from the site. I just don't have the time to reply to every email. I do read every message, but I may not reply. Don't take it personally if you don't hear back from me. In addition to maintaining this web site, I work full time as an Excel and NET developer and consultant, so time is at a premium.

If you have a problem that needs immediate attention, you may call me at (816) 214-6957 between 9:00 AM and 7:00 PM, USA Central Time (-6:00 UTC). However, I may charge a fee for this service. My hourly rate is US$150/hour. If you call, I will be happy to help you, but be prepared to pay for the service.

Note that this page is for general feedback and suggestions regarding the web site. To report a bug in a formula or code, unclear documentation, or other problems with the site, please use the Bug Report Page.

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This page last updated: 27-December-2013

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